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Apollo Digital Hub
Effective Date: 08-11-2024
At Apollo Digital Hub, we strive to provide high-quality services and ensure our customers’ satisfaction. If you are not completely satisfied with your purchase or service, please review our Refund and Return Policy below.
1. Refund Policy
Due to the nature of our digital services, we generally do not offer refunds after the service has been delivered or accessed. However, we understand that certain circumstances may arise, and we offer refunds under the following conditions:
- Service Issues: If you experience technical issues with our services (such as access problems or failure of our website or services), please contact us within [X] days of your purchase. We will work with you to resolve the issue or provide a full refund if we are unable to fix the problem.
- Non-Delivery of Service: If the service you paid for is not delivered as described or within a reasonable timeframe, we may issue a full refund upon investigation.
- Cancellation: If you request to cancel your service within [X] days of purchase and before accessing the service, we will provide a full refund. After this period, no refund will be issued.
2. How to Request a Refund
To request a refund, please contact us at:
- Email: contact@apollodigitalhub.com
- Phone: +39 3889868689
- Address: 33 N Gould St, Sheridan, WY 82801, US
In your refund request, please provide:
- Your order number.
- A description of the issue.
- Any relevant documentation or screenshots to support your claim.
3. Exceptions
- Digital Products/Services: As digital services and products (such as website optimization or consultation services) are delivered electronically, we cannot accept returns once the service has been provided.
- Changed Mind: Refunds are not issued for change-of-mind purchases.
4. Processing Your Refund
Once your refund request is approved, we will process the refund to your original payment method. Please allow [X] business days for the refund to appear in your account, depending on your payment provider’s policies.
5. Exchange Policy
We do not offer exchanges for services purchased on our website. If you encounter any issues with the service you have purchased, please contact us, and we will work with you to resolve the issue.
6. Modifications to This Policy
We reserve the right to update or change this Refund and Return Policy at any time. Any changes will be posted on this page, and the “Effective Date” at the top will be updated accordingly.
7. Contact Us
If you have any questions or concerns regarding our Refund and Return Policy, please reach out to us using the contact details provided:
Address: 33 N Gould St, Sheridan, WY 82801, US
Email: contact@apollodigitalhub.com
Phone: +39 3889868689